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Genuine Replacement Parts — Return Policy & Support

Get clear guidance on genuine E-Z Fold replacement parts, parts ordering, return questions, and equipment support from NEDCO Inc. Whether you need an OEM component for a t-shirt folding machine or help troubleshooting a packaging equipment issue, our team helps you identify the right part, reduce downtime, and keep production moving with dependable support.

Genuine replacement parts for industrial textile equipment

Our Genuine Replacement Parts Services

Support for genuine replacement parts, ordering questions, return guidance, and industrial equipment troubleshooting.

Parts Supply

Access genuine OEM components for E-Z Fold t-shirt folding machines to replace worn or broken parts and help restore reliable machine operation.

Ordering Support

Get help identifying the right component, placing a parts request, and connecting with NEDCO’s service contact for ordering guidance.

Technical Support

Receive on-demand troubleshooting and repair guidance for industrial packaging equipment issues that may require replacement parts or service coordination.

Technician reviewing replacement parts for industrial textile equipment

Our Parts Support Process

Share Your Parts Request

Start with your machine model, part concern, order details, or return question. Photos, serial information, and a short description of the equipment issue help the support team understand your request quickly.

Confirm Compatibility and Need

Coordinate Ordering and Shipping

Review Return Next Steps

Support That Lasts

Customer Support Results

Helping textile and apparel teams reduce downtime with dependable parts access and continued product support.

"They work hard and get your order ready quick and the first owners were fabulous. Strong leadership brings great work for many years."

Julie Bennett
Julie Bennett
The NEDCO Difference

Why Choose NEDCO Inc.?

Dependable parts support from the OEM team that built the equipment.

OEM Parts

Get components designed for NEDCO equipment, helping maintain fit, performance, and reliability.

Proven Experience

Family-owned since 1989, with decades of textile equipment knowledge behind every support call.

Responsive Support

Support contacts help with troubleshooting, parts ordering, and service requests from one place.

Reliable Supply

Made-in-USA manufacturing and nationwide shipping support help customers reduce avoidable production downtime.

Meet the NEDCO Team

Meet the team behind your parts support.

Portrait of Jack Dodson, Jr., Founder of NEDCO Inc.

Jack Dodson, Jr.

Founder

Jack Dodson, Jr. is the visionary founder of NEDCO Inc., established in 1989 in Covington, Georgia. A driven entrepreneur and engineer by nature, Jack honed his skills at All-Pac, where he helped pioneer the world's first automatic t-shirt folding machine and rose to become a lead sales engineer. Drawing on a lifelong passion for engineering passed down from his own father, Jack recognized his potential to innovate and build something greater. He left to launch NEDCO Inc. and the iconic E-Z Fold T-Shirt Folder, setting a new standard for finishing and packaging equipment in the textile and apparel industries. Jack's commitment to quality craftsmanship, customer service, and made-in-the-USA manufacturing laid the foundation for more than three decades of company growth.

Portrait of Jason Dodson, Second-Generation Leader of NEDCO Inc.

Jason Dodson

Second-generation Leadership

Jason Dodson serves as the second-generation leader of NEDCO Inc., carrying forward the family legacy built by his father, Jack Dodson, Jr., since 1989. Having grown up immersed in the company's culture of innovation and customer commitment, Jason brings both deep institutional knowledge and a forward-thinking vision to his leadership role. He has taken the reins of the family-owned business with ambitious plans to expand its reach and continue advancing its line of finishing and packaging equipment for the textile and apparel industries. Jason remains dedicated to the core values that have driven NEDCO's growth for over 35 years — standing by the product, delivering exceptional service, and helping every customer achieve their operational goals nationwide.

Portrait of Don Cranshaw, Service Contact at NEDCO Inc.

Don Cranshaw

Service Contact

Don Cranshaw is a key service contact at NEDCO Inc., serving as the primary point of contact for customers needing technical support, service requests, and parts ordering. Based out of NEDCO's headquarters in Covington, Georgia, Don plays a critical role in upholding the company's reputation for fast, reliable, and continued customer support — a cornerstone of the NEDCO brand since 1989. His hands-on approach ensures that clients across the country receive prompt attention and the replacement parts they need to minimize downtime and keep their operations running smoothly. Don exemplifies the company's core commitment to doing good business with good people and providing comprehensive after-sale support for every product in the E-Z Fold lineup.

Frequently Asked Questions

What is Genuine replacement parts' refund policy?

The provided company information does not list a specific written refund policy for genuine replacement parts. For the most accurate guidance, contact NEDCO Inc. before returning any item so the team can review your order, part condition, compatibility issue, and next steps. Parts and service requests can be directed to support@nedcofold.com or Don Cranshaw at 770-484-9969.

How do I order genuine replacement parts?

Why should I use genuine OEM replacement parts?

Are replacement parts available nationwide?

What information should I provide for parts support?

Who should I contact for service requests?

What equipment does NEDCO support?

When can I get help with parts questions?

Still Have Parts Questions?

Reach our parts team for order, return, or troubleshooting help.

Trusted OEM Support

Awards and Recognition

Made in USA trust badge

Made in USA

American-made equipment and parts support.

Family owned since 1989 badge

Since 1989

Family-owned OEM experience since 1989.

5 star customer rating badge

5-Star Rating

Positive customer rating on Google Business Profile.

Need Parts or Return Support?

Tell us your machine model, part concern, or return question, and our team will help route your request to the right support contact.

Contact Us Today

For immediate assistance, feel free to give us a direct call at +1 470-592-3050. You can also send us a quick email at support@nedcofold.com.